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Kitchen Planners & Fitters in Wigan > Eclipse Kitchens & Bedrooms Ltd

Eclipse Kitchens & Bedrooms Ltd

01942323155 Unit 1-2 Queen Street,
WIGAN, WN3 4HX view on map
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Brief business description

We have been suppling quality fitted kitchens & bedrooms for aprox. 20 yrs and have 3 showrooms within the wigan region.
Reviews
  • 2 Ater sales problems

    Having been embroiled in a court case with this company over a simple customer service issue I could not honestly reccommend them to anyone. The mark of a good service provider is one who, when problems arise do their best to resolve them with speed and sensitivity. In our experience with Eclipse the reverse is true. That we had to resort to court action is a mark of their failure in this area. In the judgement the court found them wanting in the area of customer relations. We now await their settlement cheque. When purchasing a kitchen or bedroom for many thousands of pounds of hard earned cash there are lots of firms wanting your business. Think carefully before you make a contract with this company as if there are problems they may become insurmountable without court action As we know to our cost this can take the shine off a new purchase, not to mention being extremely upsetting and time consuming.

    20
    Ga B.
    Review Date: 20/04/2004 Report review
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