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Mobile Phone Providers in Wigan > The Carphone Warehouse Ltd

The Carphone Warehouse Ltd

Phone View phone number 22 Bradshawgate,
Leigh,
WN7 4LX
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The Carphone Warehouse Ltd

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About Us

Brief description

Telephone: 0800 0491307 - The Carphone Warehouse is Europe's leading independent retailer of mobile phones and services, with over 2,000 stores in 10 countries. Over the past 5 years, The Carphone Warehouse has built up a significant Telecoms business, which already contributes half of the Group's revenue and is set to be a major driver of future profitable growth.
Mobile phone retailers offer lots of different services and guarantees and it is vital that you shop around for the best deal tailored to your individual needs. To ensure best customer service, The Carphone Warehouse offers various guarantees to all its customers.

Any Specialist Products or Services?

The Carphone Warehouse Price Promise signifies that we won’t be beaten on price and applies only to mobile phone handsets sold with a network connection (which excludes PDAs and accessories). Our Ultimate Price Promise applies to price drops on mobile phone handsets sold with a network connection only (which excludes PDAs and accessories). If within 14 days of buying your mobile phone you are not entirely satisfied, we will be happy to change your phone, network or tariff for you where permitted. Phones sometimes go wrong, but don’t worry because The Carphone Warehouse offers a comprehensive repair service, even if you bought your phone elsewhere!

Payment methods accepted
  • Credit Card Payments
Conveniences Offered
  • Customer Service / Helpline
  • Price Match

Reviews

  • 1 Mobile Phones & Accessories

    I do not like the carphone warehouse, When you buy a phone off them, a few months down the line it packs in. I have had several phones off them in the past, and Every phone has developed a fault. I had a phone on contract from them, but it would not work after 12 days, I took it back, and they so called repaired it, but it was exactly the same. I took it in a second time and it came back exactly the same. I therefore said I wanted it swopping, and they only swopped it for the same make and model, They said they would send it for repair again, but I had not had the phone for 4 weeks yet, So I demanded it be replaced. they replaced this handset for a new handset, But this was faulty also, but a different fault than the first handset. They would not replace this handset and said I was to contact my service provider, this was Virgin. and Virgin said Carphone warehouse provided the phone, Virgin just provided the line, and the handset should be repaired or replaced by Carphone Warehouse. I told Carphone warehouse about this, but they refused to replace the handset, and would only repair the handset. I sent the handset to Carphone warehouse over 10 times, but it still was not repaired by Carphone warehouse. I struggled with the handset for the contract, then as the contract was due for re-newal, I cancelled the contract, and also changed to a new contract from my new network provider direct. I had problems with my first handset off my provider whom stated that they had a lot of problems with a particular batch of the type of handset that I had, and I could either have a different type of handset to the same value, or a new handset of the same type, but from a different batch. I chose a same type, and had no problems since. So I find that Carphone warehouse would of kept fobbing me off with a phone, yet a direct contract from a network provider will actually change the phone when they know the handset to be faulty.

    Themaster
    Review Date: 10/02/2009 Report review

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